Our Easy 5-Step Process

Our processes are designed to take the headaches away from home improvements. Our expert team are by your side from your first enquiry to long beyond the end of your project. See how we approach all of your projects in our step-by-step guide.

Home Visit

It only makes sense to start the conversation about your next big home improvement project in the comfort of your own home! We can help you to determine the best options for each room, give you product demonstrations and give you a feel for how your home could be transformed. Our experienced design consultants can help you to understand which products would work best, show you samples and colours and help you to decide on the finer details. Once you have chosen your products and we have taken some accurate measurements, we’ll be able to generate you a free no-obligation quote.

If you are delighted with our service and you choose East Anglia Home Improvements for your project, all we ask for is a 20% deposit to secure the price and gain access to our full team of experts to guide you through the rest of the process.

Surveyor Visit

Our qualified surveyors each have over 10 years of experience in the industry and will be carrying out a full survey at your property. They will be checking that the products being manufactured are the right specifications, and whether there are any special requirements for your installation, such as the need for scaffolding or asbestos removal. It is this level of meticulous preparation that helps East Anglian Home Improvements to ensure that all of your projects are executed smoothly and perfectly every single time.

The surveyor will go through your order with in detail you once more, so this is the perfect opportunity to suggest any small changes you wish to make to your order before we finalise and start manufacturing.

Fabrication in Our factory

All of our products are manufactured by our sister company, Truflex, at our manufacturing facility in Norwich, UK. Everything is made-to-order by our expert craftspeople, using only the highest quality components. Our stringent quality-control procedures ensure your products are tested at every step of the process; from the strength of your glass to the smoothness of your hinges.

You are welcome to visit our factory to meet our craftspeople and witness the state-of-the-art processes that lead to the manufacture of your doors and windows. We would be delighted to give you a tour of our facilities and show you how the impact of all the hard work we do behind-the scenes at East Anglia Home Improvements.

We keep in touch with you every step of the way to let you know how things are going and when your products are ready to be installed!

Expert Installation

On a date of your choosing, our trusted installers will visit your property and carefully install all of your products. We take great care to work as swiftly as possible and minimise disruption within your home. If our surveyor’s visit highlighted the need for additional work or tradespeople, we will work in collaboration to ensure that your project is completed to perfection, ready for your approval.

All of accredited installers go the extra mile to ensure you are happy with their work, and will give you a full run-through of the operation of your new products and how to take care of them.

We leave your home clean and tidy and even take all of your old doors and windows away at the end to be disposed of or recycled appropriately.

Customer Care

We only collect the remainder of your balance when the job is complete and you are satisfied with your East Anglia Home Improvements project. We oversee the whole process from design to completion so we are confident that you, like thousands of our customers in the East of England, will be satisfied with our service. Our service doesn’t stop there though. We manufacture our products to the highest standards using the best quality components, so all of our products are backed with a minimum 10-year guarantee. This ensures you have all the support you need long after your work is complete.

In the unlikely event that you experience any problems after the completion date, simply give our offices a call and our expert team is at hand to do anything necessary to ensure you can enjoy your home improvement products for years to come!

5 Key points East Anglia Home Imporvements

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